Shipping & Returns

When will my order ship?

Please allow for 1-2 days of processing time, and 1-3 days of shipping time for all US orders. Please allow up to 2 weeks to receive made to order items (e.g. certain apparel, hats). 

Please note your order may arrive in multiple shipments/packages. 

Do you ship internationally?

Yes, we ship all over the world! Please note: International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We unfortunately cannot take responsibility for customs fees. 

Do you accept returns or exchanges?

We hope you'll love your order, but if you're dissatisfied please reach out to us at hello@joyandtreasure.com.